SUMMARY

A skilled software developer with over 15 years proven expertise in software development, software project management, product releases and software support. Proficient in an assortment of software languages, platforms, tools and databases with emphasis on the full development cycle and end user support. Demonstrated ability to quickly and efficiently create, implement and maintain technical projects, successfully contributing both independently and as a team member. A quick learner who uses communication to create solutions.

TECHNICAL SKILLS

Languages/Software:  VB.NET, Visual Basic, VBA, Visual FoxPro, C, C++, Visual C++, PowerBuilder, Ada, LISP, Pascal, Clipper, HTML, JScript, VBScript, DOS Batch Files, Crystal Reports, HEAT, SSIS, Dbase III, SQL, MS Access, ODBC Connectivity, MS Office, Lotus Notes

PROFESSIONAL EXPERIENCE

TOMORROW’S TECHNOLOGY TODAY, St. Henry, OH                                    
3/2009 – Present

Business & Applications Engineer

Support business production systems to a variety of different customers involved in different lines of business by designing, developing and maintaining various languages of software code and systems.

•  Supported add-on functionality and reports for Made-2-Manage ERP system using Visual FoxPro and VBA.

• Created and maintained VBA programs to interface and communicate with external devices in order to facilitate more efficient data entry directly into software systems.

CROWN EQUIPMENT CORPORATION, New Bremen, OH                                
5/1996 – 12/2008

Systems Analyst / Programmer II

Designed, developed and maintained various languages of software code to support business system consisting of parts inventory, customer billing, customer equipment maintenance, equipment rental, payroll, customer service calls and dispatching as well as maintenance programs. Coordinated with requesting departments to develop and document an agreeable finished application prior to coding and development. Provided quality responsive end user support.

• Designed, developed and supported an existing internally written business software application system which supported the 35 company owned dealerships throughout the US.

• Provided direct end user support on the phone and WAN to troubleshoot software problems averaging 75-100 issues per month.

• Assisted in conversion from DOS and dBase III based system to Windows system written in VB6 and VB .NET with MS SQL which modernized the programs and made the dealerships more efficient.

• Implemented transfer of data from Oracle, MS SQL and MS Access databases using MS SSIS  while working with team to install new phone and software support for the Service department’s HelpDesk software system which increased response time to customer issues and data retention.

• Traveled to dealerships to gather information to resolve issues and develop new software to improve efficiency.